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Getting Care

Appointments & Referrals

To make an appointment, log in to the TOL Secure Web Portal‚Äč.

Read the TOL Appointment Center Brochure for more information.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Do you know what to do in case of an emergency and need translation support?

Please contact us at:

  • Command Post: 0434-30-3100
  • International SOS (telephonic 24/7 translation support): 0044-20-8762
  • Patient Liaison Support Lines:
    • Pordenone Patient Liaison: 0434-365701 
    • Aviano Patient Liaison: 632-5408 or 0434-305408

Contact Us

Telephone: 0434-30-5000 or DSN 632-5000, Monday through Friday, 7 a.m. to 4 p.m.

Don't forget to keep your family's information up-to-date in DEERS.