About Us

Contact Us

Location: Unit 6180, Box 245, Aviano Air Base, APO AE 09603, Italy

Patient Advocate Location: TRICARE Services Office


  • DSN: 314-632-5000
  • Commercial: +39-0434-30-5000
  • Patient Advocate: 0434-30-5002
  • BCAC/DCAO: 0434-30-5067

Email: 31mdg.customeradvocate@us.af.mil

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

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