The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

About Us

Contact Us

Location: Unit 6180, Box 245, Aviano Air Base, APO AE 09603, Italy

Patient Advocate Location: 31st MDG, Area 1, Building 121, Room GD41, TRICARE Services Office

Telephone:

  • DSN: 314-632-5000
  • Commercial: +39-0434-30-5000
  • Patient Advocate: +39 0434-30-5002
  • BCAC/DCAO: +39 0434-30-5067

Email: usaf.aviano.31-mdg.mbx.patient-advocacy-mailbox@health.mil

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!